ZiaraOfficial travel, made easy

Terms of use

Gigapp Technologies Ltd · last updated 3 November 2026

These terms apply to anyone using the Ziara app for Android, the Ziara web app or this website. Ziara is provided by Gigapp Technologies Ltd ("we"). Organisations that use Ziara also have a separate agreement with us; where it differs from these terms, that agreement applies.

Your account

Your organisation gives you access and decides your role. Keep your phone and email secure, sign out of devices you no longer use, and tell your administrator if you think someone else has used your account. Your organisation can change or remove your access at any time.

Using Ziara properly

The Ziara assistant

The assistant suggests and drafts. It never approves, signs, books, spends or submits anything, and nothing it prepares is saved until you confirm it. Check every suggestion before you confirm: you remain responsible for what is submitted in your name. The assistant never estimates an amount; costs come from you or your organisation's rates.

The service

We work to keep Ziara available and your records safe, but the service may sometimes be interrupted for maintenance or for reasons outside our control. The app keeps work you do offline on your phone and sends it when you are back online. We may improve or change features; we will not remove your organisation's records without its agreement.

Responsibility

Ziara is provided to help your organisation run its travel processes. Decisions on travel, approvals and payments are your organisation's. To the extent the law allows, we are not responsible for losses arising from decisions taken on information entered into Ziara, or from misuse of an account. Nothing in these terms limits rights you have under Kenyan law that cannot be limited.

Privacy

How personal data is handled is set out in the privacy notice.

Law and contact

These terms are governed by the laws of Kenya. Questions: gigapptechnologies@gmail.com.