Support
Most questions are answered fastest by your organisation's Ziara administrator, who can add you, change your role or unit, and fix approvers and budget lines. For anything else, write to us.
Contact: gigapptechnologies@gmail.com
Please include your organisation's name and the work email you sign in with. Never send us your sign-in code.
Common questions
I did not get a sign-in code
Codes go to your work email and last 10 minutes. Check your junk folder, and that you typed the email your organisation registered. If it still does not arrive, ask your administrator to check your account is active.
Can I use Ziara without a connection?
Yes. Check-ins, expenses and voice notes are kept on your phone and sent when you are back online. Submitting a request or a report needs a connection.
The microphone does not turn my speech into text
Ziara uses your phone's speech service. Allow the microphone when asked, and make sure Google's speech services are installed and up to date. You can always type instead.
Someone else needs to approve my request
Choose the approver when you plan the trip. If your approver has changed, ask your administrator to update your supervisor.
I want to try Ziara before my organisation joins
On the sign-in screen, tap Try with sample data instead. The sample organisation lives on your phone only; nothing is sent.