Delete your Ziara account
This page explains how to delete your Ziara account and what happens to your data. Ziara is provided by Gigapp Technologies Ltd.
How to ask
- In the app: open Account, tap Delete my account and confirm. The request goes to your organisation's Ziara administrator, who removes your access.
- By email: write to gigapptechnologies@gmail.com from the work email you sign in with, and name your organisation.
If you only tried Ziara with sample data, there is no account: the sample lives on your phone, and uninstalling the app removes it.
What is deleted
- Your access: you are signed out on every device and can no longer sign in.
- Your signed-in devices, pending sign-in codes, unsaved drafts and unconfirmed suggestions from the assistant.
- Your feedback messages and contact details that are not part of a record your organisation must keep.
What is kept, and for how long
Ziara holds official records for your organisation. Travel requests and approvals, expenses, submitted back-to-office reports and the activity log of who did what are kept with your name on them, because your organisation must keep them for audit under its financial rules. They are kept for as long as those rules require, and then deleted.
When
Access is removed as soon as your administrator acts on the request, and in any case within 30 days of it. You can write to us at any time to check where your request stands.
More about how data is handled: privacy notice.